Frequently asked questions
Every question, answered plainly.
Including the ones people are hesitant to ask. If yours isn’t here, call — a real person answers during business hours.
What is LENS neurofeedback?
LENS — the Low Energy Neurofeedback System — uses small sensors to observe the brain's electrical activity and returns a brief, very low-energy feedback signal, far weaker than the everyday signals already around you. There's nothing to perform.
Is it safe?
LENS is gentle and noninvasive. Nothing enters the body, and the feedback signal is far weaker than the everyday signals already around you. We'll walk you through exactly what to expect before anything begins.
Does it hurt?
No. Most people — including young children — feel nothing at all during a session. Sessions are quiet and comfortable.
Is it appropriate for children?
Yes. There's nothing a child has to get right: no sitting perfectly still, no concentrating, no being corrected. Parents are welcome at every visit and every check-in.
Do I have to do anything during the session?
No. No screens to watch, tasks to complete, or skills to practice. You sit comfortably; many clients read or simply rest.
How long is a session?
Regular sessions run about 30 minutes — brief enough to fit a lunch break or a school pickup. Your first visit, the Brain Map, takes about 60 minutes, because it includes the full conversation and the recording.
How many sessions will I need?
A full course is 12 sessions, then maintenance, and children’s courses are often shorter. From there the schedule winds down rather than continuing indefinitely: weekly sessions taper to monthly for three months, then quarterly or twice a year. Maintenance sessions are $125, the same as any regular session, and they aren’t part of the 12-session package. That’s the recommended course rather than a promise — how many sessions anyone needs varies, and we review it with you at every visit.
What does the first visit include?
A real conversation about what’s going on, a baseline recording of brain activity, and a personalized plan explained in plain language — with every question answered before you decide anything. See Your First Visit.
What kinds of concerns do clients come in with?
Most commonly: anxiety and stress, focus and ADHD, sleep, emotional regulation, brain fog and memory, burnout, school struggles, and trauma-related stress. See What We Help With.
Is this therapy or medical treatment?
What we offer is neurofeedback: small sensors read the brain's electrical activity and return a brief, very low-energy feedback signal, with nothing to perform. LENS is offered as a wellness service, not medical treatment. It doesn't diagnose or treat medical or psychiatric conditions, and it isn't a substitute for care from your doctor or therapist.
Can I continue seeing my doctor or therapist?
Please do. LENS is routinely used alongside other care, and we're glad to coordinate with providers you already trust. We never advise on medication.
What does it cost?
The phone call is free. The Brain Map — your first visit — is $150 and includes the full conversation, a baseline recording of brain activity, and a written plan you keep. Regular sessions are $125, and a 12-session package is $1,300 — $200 less than paying per session. The Brain Map is separate from the package — it’s required before regular sessions begin, and it doesn’t count toward the 12.
Does insurance cover it?
We don’t bill insurance. Harmonized is self-pay. We accept HSA and FSA, and we can provide a superbill if you want to submit for out-of-network reimbursement.
What if I'm unsure whether it's right for me?
That’s exactly what the free call is for. Bring the skeptical questions. If we don’t think LENS is right for you, we’ll tell you on the phone — before you ever book or pay for anything.
Talk with our team
Talk to us first. No commitment.
Tell us what’s going on. We’ll listen, answer honestly, and tell you plainly whether LENS is a fit — on the phone, before you book anything.
Get a Free Call Today
or call (615) 331-8762
If we don’t think LENS is right for you, we’ll tell you on the phone — before you ever book or pay for anything.
The call is free · No referral needed · HSA & FSA accepted